CADWorx & Analysis Solutions Webinar: Help! How to Find the Answers to Your Questions

Julian Lovering Portrait Crop

with Julian Lovering, CADWorx & Analysis Solutions

Date: May 23, 2017 
Duration: 1 hour
Cost: free eSeminar

View the recorded webinar here

What do you do when you have questions about your software? Get the inside scoop from experts in Documentation & Support. Save time and get back to work more quickly. Take advantage of the best tips and tricks to maximize your software productivity. View this webinar to learn more about:

Help/Documentation

  • Help Tab – Overview of Buttons, Languages, Check for Updates, Email Support & What’s New
  • F1 Help – Animated GIFs, Conceptual Graphics & Procedures
  • News Feed – Instant View of the Latest Product News
  • Forums – Where to Access & How to Use
  • Training – Frequency & Locations
  • Newsletter – Where to Find, Frequency & Product-specific

Smart Support

  • Searching for Articles in the Knowledge Base
  • Viewing Product Documentation or Downloads
  • Service Requests
  • Tips for Creating an Effective SR
  • Joining Email List for Service Packs & Fixes

About the Speaker:

Julian Lovering

Julian Lovering has been a support engineer for PV Elite and TANK at CADWorx & Analysis Solutions since 2014. He uses Siebel Service to communicate with customers to both address questions/concerns and file changes needed in software, working closely with both customers and the development team. Julian manages the online knowledge base articles for the group.

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