End of Life on Hexagon HASP licenses Aug. 31 for CADWorx and Analysis Product Users

Hexagon PPM is finalizing its transition to a new licensing platform which replaces both hardware locks (HASP) and Smart Plant License Manager (SPLM) with Intergraph Smart Licensing (ISL).

ISL offers many benefits such as ease of installation, use and administration. It will also reduce your costs by removing the need to maintain a license server. Additionally, you’ll no longer risk losing expensive hardware locks! ISL can work from anywhere there is an internet connection and even supports license checkout for offline use.

Hexagon has launched its Intergraph Smart Licensing Platform (ISL) and all future products will only be licensed on ISL. With the release of ISL, we are eliminating older licensing technology.

With this change, all HASP keys that have previously been extended from the May 31 deadline will cease to function on Aug. 31, 2020. See links below for those still using HASP as a primary licensing method.

Email notifications on HASP end of life were sent to users starting in May of 2017 along with a notice being added to the Newsfeeds found in our analysis products. To coincide with this, Hexagon has hosted multiple webinars on the topics of ISL setup and management so that users are aware of the steps necessary to transition to ISL.

If you are now looking for more information, see the links below:

  • For a general information video on ISL, CLICK HERE.
  • For more detailed online training around ISL setup and management, CLICK HERE
  • For further information regarding ISL please refer to fluid topics at ISL Documentation
  • To extend your existing HASP lock for an additional three months CLICK HERE. Please use these three months to plan and execute your move to ISL.

Existing lease license running on a HASP lock should run through the lease period and not be affected by this date; however, all clients are encouraged to verify lock end dates. Existing leases on locks will no longer be extended after Aug. 31.

If you need assistance converting your existing software license keys to ISL, please email licenseservice.ppm@hexagon.com and provide your “Service Site ID”.

For technical support, you may open a Service Request (SR) on Smart Support against “Intergraph Smart Licensing”, or email smartcloudsupport.ppm@hexagon.com; Please provide your “Service Site ID” when filing an SR.

ISL Licensing Portal
Smart Licensing is the next-generation software licensing that can allow license administrators access to a portal to set up configurations, generate license keys and use configurations to control how users access licenses.

If you would like access to this portal you will need to request a login and sign up for an account. To request access send an email to licenseservice.ppm@hexagon.com to contact the Global Order Desk. You will need to provide the name of your company, site ID, first / last name, email address, phone number and the permissions that you need.


Billy Rasco
Billy is the Vice President of North American Sales at Hexagon PPM. With almost 30 years of experience in the process and power software industry, Billy focuses on helping our resellers develop a consultative approach that helps them maintain strong and long-lasting relationships with customers, including owner operators of facilities and engineering, procurement and construction (EPC) companies. His goal is to deliver software and service solutions that address clients’ needs and help them achieve their business objectives by developing new processes and ideas into functional solutions.

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